Track Order

Where is my order?

You get two emails from us: one the moment your order is placed, and one with a tracking number as soon as the parcel leaves the warehouse.

Paste that number into the carrier's site to see where the parcel is. A new tracking number can stay quiet before its first scan appears — that is normal, and it does not mean the parcel is lost.

The number shows nothing

Estimated delivery is 7–12 days from the day you order. If that window has passed and tracking still shows nothing, write to us from our contact page with your order number. A parcel that does not arrive is our problem, not yours.